Here at Safe & Sound, we take pride in all the services that we provide. What sets us apart from our competitors is that we use extensive knowledge and experience in the industry to provide lifestyle solutions, not just sell the product. From testing all of the products we sell, to following manufacturer’s recommendations, you can be assured that we are using products that not only work but work together. We don’t just design systems, we engineer a system to work and deliver a seamless and specific solution. We also work with a wide range of products to fit every lifestyle, budget, and performance. Value is always a concern for every customer, and we will work to provide the most value-oriented products for each individual job. We recognize that every job is unique, which is why we don’t sell “packages” or a “one-size-fits-all” system. Our custom solutions are designed individually for every customer based on their specific needs. Emphasis is placed on standards-based communication and interoperability between products; this ensures that your system won’t be out of date when next month’s products hit the shelves or just because you switch from cable to satellite TV. When needed, we also provide schematics, diagrams, specification sheets, scopes of work, and even 3D renderings of your theater room remodel. Even if it takes longer, we spend time getting to know our customers’ wants and needs and take pride in delivering solid solutions that meet and exceed expectations.

Playing well with others is a must in this industry. Thankfully for you, no one does this better than us. We built our roots in the builder and contractor industry where we worked with multiple contractors on a daily basis. Coordinating with complex timelines, completing work without holding other contractors up, and maintaining proper communication with all parties is critical in successful project management. Our staff goes above and beyond what is required and takes responsibility to a whole new level. Our unique experience and background gives us additional knowledge about other services that helps us raise awareness about potential issues and problems, even if doesn’t have anything to do with our specific services. Providing consultation services to our customers is also imperative to make sure our customers’ expectations are met. We can work to provide multiple options and bring light to potential issues and complications before they happen. Our services will ensure you stay on time, on target, on budget, and with minimal complications.

Integration is quickly becoming the way of life for many people. With so many options, products, systems and platforms, it is easy to become overwhelmed. Take a deep breath and let us guide you through this journey while ensuring you make the right choices. Our personal approach to technology takes the difficulty out of making decisions and simplifies the process. We take extra time to understand your needs and wants, and then build a solution around your lifestyle. Leave the complexity to us. We use a wide range of products and solutions and will provide recommendations on equipment that has been proven to work well together, giving you a stable and high performing system that doesn’t require weekly maintenance just to keep running. Here at Safe & Sound, we see integration as not just an art, but as a science as well, and we intend to ensure that you get the right solution for your individual needs.

Not all installers and installations are created equal. Here at Safe & Sound, we take pride in going the extra mile for every customer and job. Our attention to detail and meticulous work ethic is unparalleled. Our white glove installation crew always wears shoe covers and covers your floors and valuable furniture with protective blankets, and it doesn’t stop there. From staging the install on day 1 to cleaning up after completion, our expert staff treats your home like you would – with respect. Every crew member on staff is drug tested and is a non-smoker and CEDIA certified. What separates a good install from a superior install is the attention we take to the things that are unseen. No more rats nest of wiring that your wife can’t stand and you no longer have to worry about unplugging cabling just because you moved your Blu-ray player to clean your cabinets. From labeling our wires to hiding cabling out of sight with custom wire management, our installation services both look and perform to a level you can be proud of. Let us show you what you’ve been missing with our expert installation service.

Let our expert carpenters outfit your entertainment system with a custom, hand-built cabinet solution. Our carpenters are experts in both new cabinets as well as modifying existing cabinetry to accommodate new electronics and that large flat screen you just purchased. From choosing a style and design to precisely matching wood patterns and stain color, your cabinets will not only be functional but will look spectacular as well. From custom engravings, TV covers, wire channels and ventilation, our cabinets account for every detail. And if cabinets are not your thing, put our wood-working skills to use by installing columns and an attractive wainscoting in your theater room. We can even provide renderings and drawings to help you envision the completed project before we have even started.

Once your install is finished, it is only the beginning of the relationship that we build with each one of our customers. There will be times that ongoing service, maintenance, and questions arise and we are here to help. Often, many technical issues can be resolved over the phone or with our remote access capabilities. When required, we will recommend an on-site visit for more advanced problems. All of our technicians have extensive ongoing training and experience in troubleshooting. Our quick and efficient evaluations save you time and money and we will provide you with value-driven recommendations to accurately and effectively resolve your problems. We strive to maintain quick turn-around times, with extended support hours and the flexibility to come after hours if needed. Even if we did not install your system, we are confident that we can service your electronics. The relationships we maintain with our customers are established by providing world-class service in a personal way.